• Do not join the session if unwell so as not to endanger the children and families during the volunteer service by placing them at risk of contagious illnesses.
• Do not be under the influence of alcohol and/or prohibited substances while volunteering.
• Observe all safety procedures and do not engage in any form of activities that may bring harm to yourself and/or the beneficiaries. 
• Items prohibited on the volunteering premises include but are not limited to:
  a) Illegal substances/items (e.g. drugs)
  b) Offensive/dangerous objects or weapons (e.g. knives, swords, pepper sprays, batons etc.)
  c) Flammable/toxic/corrosive substances

• Any official information acquired in the course of volunteer duties is strictly confidential and is not to be published or communicated to any other person in any form whatsoever unless such disclosure has been expressly authorised by KidSTART Singapore Ltd (“KSL”) or the receiving party of such information is authorised by KSL to request and/or receive such information.
• Do not take photos and post on social media (with or without families), even if permission is sought directly with families. Formal approval will have to be obtained from KSL.
• Do not post any photos or videos on reports, advertisements and promotional material on social media without obtaining the permission from KSL.
• Do not exchange your personal contact information with the families.
• Return all materials that belong to KSL, and any other copies made or reproduced from such document or part thereof.
• Destroy all documents (both hard and soft copies) including emails if you have received any sensitive or confidential information.

• Do not act as a spokesperson (e.g. providing interviews to media outlets or appearing on television shows) for KSL or KidSTART programme or the Ministry of Social and Family Development (the “MSF”) unless prior permission or authority has been given. Volunteers should be mindful that your views or comments may be seen as representative of KSL/KidSTART Programme or the MSF.
• Be present for your duties and if unable to, to inform your Volunteer manager as early as possible
• Carry out your duties responsibly, safely and in a competent manner
• Do not accept or offer personal gifts, rewards, benefits or lend money to families.
• Do not bring any unauthorised persons onto the volunteering premises without KSL’s approval
• Do not develop inappropriate physical or emotional relationships with the beneficiaries. Should these emerge, or if a beneficiary indicates an interest in such a relation, volunteers are to declare them to KSL immediately. When unsure of boundaries between your role as a volunteer and the beneficiaries of the KidSTART programme, volunteers should seek guidance from the Volunteer manager.
• Do not have inappropriate physical contact such as touching, hugging, or kissing the child or any member of the family. When physical contact is unavoidable, please ensure that professional and culturally sensitive boundaries are set and observed.
• All forms of inappropriate misconduct are taken seriously by KSL and will be thoroughly investigated to safeguard the safety of the beneficiaries and volunteers.
• Do not bring a KidSTART child anywhere without accompaniment and permission by staff/child’s caregiver.
• Do not act in any way that may create liability or bring KSL or KidSTART programme and its name into disrepute.
• Do not promote any personal, political or commercial interests, including, without limitation, the touting of products or services you have an interest in to any persons, within and outside of volunteer service sessions.
• Do not commit any act that publicly promotes or expresses any political, racial or other views that are deemed by KSL, in its sole and absolute discretion, to be: (a) extremist or contrarian in nature; or (b) disrupts or is likely to disrupt the public order and morals, including, without limitation, any act or view that promotes: (i) violence; (ii) discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; or (iii) promotes any illegal activity during the course of your volunteering with KSL.

Volunteers are expected to avoid situations which may give rise to a conflict of interest with KidSTART e.g. other commitments or roles in other agencies. If any potential area of conflict arises, please consult your Volunteer Coordinator.

Any breaches of this Code may lead to a warning of unacceptable behaviour or immediate termination of services as a volunteer.

Volunteers who would like to raise concerns on any wrongful practices may do so by emailing to whistleblowing@kidstart.sg. If you wish to provide feedback on your volunteering journey, you may do so by emailing to volunteer@kidstart.sg.